Refund Policy
1. Subscription Refunds
We offer a 14-day money-back guarantee for all new subscriptions. If you are not satisfied with our services, you can request a full refund within 14 days of your initial purchase.
2. How to Request a Refund
To request a refund, please contact our support team with your account details and reason for cancellation. We will process your request within 5-7 business days.
3. Non-Refundable Items
The following are generally non-refundable:
- Renewals after the initial 14-day period.
- Custom implementation or consulting services once delivered.
- Add-ons or overage charges incurred during usage.
4. Prorated Refunds
If you cancel your subscription after the 14-day guarantee period, your cancellation will take effect at the end of your current billing cycle. We do not provide prorated refunds for unused time in a billing cycle.
5. Policy Changes
We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to our website.